Vizio on screen keyboard

Vizio on screen keyboard DEFAULT

Your smart TV comes with an onscreen keyboard that you can control with your remote, and while it works okay when you’re searching for a show by title, it can be a hassle when you’re trying to find extended content. Being able to use your keyboard would make it easier if you could connect it.

How do you connect a keyboard to a smart tv? To connect a wireless or wired keyboard to a TV, plug in the keyboard into the TV’s USB port, and follow the onscreen steps, however, not all keyboards are compatible so make sure you read more on the subject before trying.

It is possible to use a keyboard with a smart TV, however, you may find it’s a little more difficult than you initially thought. Not all keyboards work with certain TVs, and there’s not always a USB passthrough. By reading through this article and understanding your keyboard better, you’ll learn what to do if you encounter any problems.

Why Would You Need to Connect a Keyboard to a TV?

Logitech K600 TV - TV Keyboard with Integrated Touchpad and D-Pad Compatible with Smart TV - Graphite Black

The primary reason why it makes sense to connect a keyboard to a TV is for convenience and efficiency, not unlike connecting your soundbar to your remote which we have a guide on here. It’s frustrating to use the keys on your remote to search for shows and browse websites because you have to scroll through every letter of the alphabet to choose the one you want.

It’s even worse if you want to type out a message to a friend or use your smart TV to compose an email. Your smart TV also comes with a web browser that can be difficult to operate with the TV’s remote control. When you connect a keyboard, you can type search commands, browse websites, and compose messages the same way you do on your laptop or PC.

Some Keyboards May Not Work on Certain TVs

TCL 40S325 40 Inch 1080p Smart LED Roku TV (2019)

Not all keyboards work with every TV, because manufacturer specifications do vary. Your keyboard may work perfectly with a Samsung Smart TV, for instance, the Samsung Q60 (on Amazon), but not with one from Sony. The same also applies to TVs; not all models allow you to connect a keyboard. If you were lucky enough to purchase a smart TV that came with a keyboard, you shouldn’t have any problems.

If you’re connecting a keyboard you already have, it’s best to refer to your user’s manual. There should be a listing of Smart TV models and other devices – (by the way, we have a list of some of the most popular smart devices to use) – that the keyboard is compatible with. You also want to read through your TV owner’s guide to find out which keyboard brands will work with the device.

In most cases, whether you’re using a wired or wireless keyboard, you should be able to connect it to your TV’s USB port. It is standard on most Smart TVs, though it is less common on Android models. Even if your Android TV has a USB port, the technology between the two devices might not be compatible.

There’s Likely No USB Passthrough

Regardless of whether you’re connecting a wired or wireless keyboard to a smart TV, there must be a USB port. If the TV does not have a USB port, you cannot try and bypass it by using an HDMI connection. The television will not recognize the connected device and you will still have to use the remote control to search and browse through content.

Obviously, the keyboard must be connected to the device it’s controlling and if you want to use it with the TV, it must be plugged into the television’s USB port. In the case where you want the keyboard hooked up to another device, you’ll have to disconnect it from the TV and plug it into that device’s port.

Sometimes, there can still be problems getting the TV to recognize the keyboard or vice-versa. If you’re using the USB port and everything is connected properly, it might be an issue with the setup steps. You may need to disconnect the keyboard and follow the onscreen prompts again.

Recommended Keyboards for TVs

Logitech K830 Illuminated Living-Room Keyboard with Built-in Touchpad – Easy-access Media Keys and Shortcut Keys for Windows or Android

If you don’t have a keyboard that is compatible with your TV there are some that are affordable and compatible with most televisions. Before you do purchase a new keyboard, you’ll want to decide between getting a wired or wireless one. Both will perform the same functions, the only difference is convenience.

A wired keyboard does need to remain close to the TV, while a wireless one will allow you to move around as long as you are still receiving the signal from the television. If you want to surf channels and browse the web from your couch, a wireless keyboard might be the best option.

Fosman Mini Bluetooth Keyboard

You’re not limited to only using this wireless keyboard with your TV, it also works with smartphones, PS4, and other devices. The Fosman Mini Bluetooth Keyboard (on Amazon) is lightweight and comfortable to use, even when you’re relaxing on the couch. Along with all of the keys you’d expect to find on a keyboard, it also comes with a touchpad for easy navigating.

It comes with a long-lasting battery, for instance, it can work for ten days before needing to be recharged. There’s also a handy LED light that indicates when battery power is running low. In addition to coming with a limited warranty, the keyboard is also backlit so you can use it in dark rooms.

Logitech K600 TV Keyboard

Compatible with most smart TVs, the Logitech K600 TV Keyboard (on Amazon) makes it easy to browse the web, scroll through entertainment content, and compose messages. Along with the standard keys, it also comes with a D-pad and touchpad so you won’t have any problems navigating the TV’s on-screen layout.

Media keys make it easy for you to stop, play, and pause movies. It will also allow you to switch which device it controls, as long as each one is connected to the same source. You only need to tap a button on the keyboard to switch from the TV to a laptop, or iOS device.


There’s no question that using your keyboard to scroll through content and navigate the web is easier than using the TV’s remote control, especially if you need to look for a specific movie or television show. Thankfully, they’re not overly difficult to connect either. Whether it’s a wired or wireless keyboard, you just need to have a TV with a USB port.

While there’s nothing wrong with using a wired keyboard, you do have to remain close to the TV. A wireless one does give you more freedom and is often compatible with other connected devices. Regardless of the model, including whether it’s wired or wireless, it’s going to be a lot easier than using the TV’s remote control.


How To: Use Your Smartphone as a Keyboard for Your Smart TV

With more digital content than ever, the search feature on smart TVs is essential. But typing is such a terrible experience when you're forced to use voice dictation or peck around with the remote control. Thankfully, there's a better way.

Most smart TVs support using your phone's keyboard as an input method. This makes it so much easier to enter your user name and password or just type in the name of an app or show. Even if your television doesn't include this feature, thanks to set-top boxes like Apple TV and Roku, you can add this functionality to any TV.

Jump Ahead to Instructions

1. Roku

Whether you're using a Roku Streaming Stick, Roku Ultra, or have a television that uses Roku software, you can take advantage of the smartphone app to input text.

How to Use Your Smartphone as a Keyboard for Your Smart TV

After installing the app, turn on your phone's Wi-Fi and connect to the same network as your Roku device. Open the app and follow the instructions to reach the main page. Choose "Control" and select "Connect." Select your Roku device from the list.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

When paired, the Roku's controls will appear. Select a text box on your television using the app to reveal the keyboard. To manually unveil the keyboard, select the keyboard icon near the bottom of your display.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

2. Amazon Fire TV

For any member of the Fire TV family, including Fire TV Stick, Fire TV Cube, and TVs with Amazon's OS built-in, the Fire TV app is the way to gain access to the keyboard.

  • Install Amazon Fire TV: Android (free) | iOS (free)
How to Use Your Smartphone as a Keyboard for Your Smart TV

To set up, first open the app and log into the same Amazon account used to set up your Fire TV device or television. Select your device from the list and input the corresponding four-digit code which appears on your TV. Choose "Remote" along the bottom of the app and select the keyboard icon in the upper right corner to reveal the keyboard.

While you can select text boxes to reveal the keyboard, the keyboard isn't supported when choosing the search area on the home screen or Prime video app. For these fields, you are limited to voice input.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

3. Apple TV

If your smart TV UI of choice is Apple TV, this feature is available to you as long as you also have an iPhone or iPad. If you are using an older iPhone and don't see the Apple TV app on your home screen, you can download the app using the link below. Either way, open the app and pair your phone with your Apple TV.

How to Use Your Smartphone as a Keyboard for Your Smart TV

Setting up your phone to work as a remote control is pretty straightforward, but if you are having trouble, check out our Apple TV Remote setup guide.

Once your iPhone is set up, make sure your iPhone and Apple TV are using the same Apple ID, both devices are on the same Wi-Fi network, and Bluetooth is enabled on your phone. Select a text field on your Apple TV. A push notification will appear on your phone. Open it, and the keyboard will open, allowing you to input text.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

4. Nvidia Shield TV

If you are using the Nvidia Shield, you actually have two options: the official Android TV app or the Shield TV app. Since the latter was developed by Nvidia and offers more features and compatibility, we recommending using that one.

  • Install Nvidia Shield TV: Android (free) | iOS (free)
How to Use Your Smartphone as a Keyboard for Your Smart TV

Connect your smartphone to the same Wi-Fi network as your Shield TV and open the app. After the initial prompt and permission request, you will be directed to "Pair a new device," choose your device and input the PIN that appears on your television to complete the process.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

Choose the up arrow next to "Remote" in the bottom-left corner of your screen to reveal the remote control. The keyboard can be revealed in two ways — by picking a text box on your TV or by selecting the keyboard icon in the upper right corner of the app.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

5. Android TV

If you own a Xiaomi Mi Box S, a Sony TV, or any other Android TV-powered device, the official app from Google will allow you to enter text using your phone.

  • Install Android TV Remote Control: Android (free) | iOS (free)
How to Use Your Smartphone as a Keyboard for Your Smart TV

Connect your phone to the same Wi-Fi as your Android TV device, open the app, and choose "Accept & Continue." Select your television or set-top box from the list and enter the PIN which appears on your TV.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

On Android smartphones, whenever you select a text field, the keyboard will automatically appear. However, on iOS, you will need manually reveal the keyboard by selecting the keyboard icon in the upper-right corner.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

6. Vizio

For newer Vizio televisions with SmartCast, the corresponding app will allow you to use the phone's keyboard.

  • Install VIZIO SmartCast Mobile: Android (free) | iOS (free)
How to Use Your Smartphone as a Keyboard for Your Smart TV

Connect your phone to the same Wi-Fi network as your television and open the app. If this is your first time using the app, you will need to create an account. Select "Choose A Device to Control" near the bottom of the page and choose your device. When prompted, choose "Pair" to connect your phone.

On the bottom of the main page is the name of your display and an up arrow. Select this to reveal the remote control. Choose the directional pad tab and then select the keyboard button to start typing. Additionally, select any text field to open the keyboard.

How to Use Your Smartphone as a Keyboard for Your Smart TV

7. LG

Download the official LG app on your Android or iPhone to get started.

How to Use Your Smartphone as a Keyboard for Your Smart TV

Make sure your smartphone is on the same Wi-Fi network as your television, then open the app. Provide the app the necessary permission, then select your TV in the popup (make sure your it's turned on). Once paired, selecting a text field with the app will reveal the keyboard.

How to Use Your Smartphone as a Keyboard for Your Smart TV
How to Use Your Smartphone as a Keyboard for Your Smart TV

8. All Other TVs

If you don't see your TV or set-top box here, you still have some options. There are few tremendous external keyboards that accomplish the same thing.

First is the iPazzPort Wireless Mini Keyboard ($14.99 on Amazon). It uses a USB dongle for 2.4 GHz wireless connection, so you don't have to worry if your TV doesn't include Bluetooth support. It works with most devices and even includes a touchpad and directional buttons to navigation throughout the menus.

How to Use Your Smartphone as a Keyboard for Your Smart TV

Buy the iPazzPort Wireless Mini Keyboard for $14.99 on Amazon

For a more traditional design remote, you can opt for the Rii K25 ($18.99 on Amazon). It supports either 2.4 GHz frequency (via a dongle) or IR receiver. It has the usual layout on the front and a full keyboard on its back cover.

How to Use Your Smartphone as a Keyboard for Your Smart TV

Buy the Rii K25 for $18.99 on Amazon

For the best typing experience, you can opt for the full-size wireless keyboard like the Logitech K400 Plus($26.99 on Amazon). It comes with a touchpad on the size to replace your remote's d-pad or touchpad, and pairs using a USB dongle.

How to Use Your Smartphone as a Keyboard for Your Smart TV

Buy the Logitech K400 Plus for $26.99 on Amazon

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Skip to comments.

Need Vizio Smart TV Help - where's the keyboard so we can surf the web?

Posted on 10/03/2018 11:22:37 AM PDT by bgill

We have a Vizio smart tv, model D43-D2. It used to have a keyboard screen so you could surf the web. We never used it past the first couple of weeks. Now, we can't find it anywhere and neither could the internet/cable repair guy.

TOPICS:Chit/Chat; Computers/Internet
KEYWORDS:internet; keyboard; smarttv
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Yes, it is set up for wireless. Yes, I tested it and it's getting a good signal. All the silly pre-installed apps (yahoo, youtube, etc.) are working fine. But that isn't want I need. I need to find the keyboard (yes, slow going to type anything on the screen from the tiny remote) so we can get online.

Yes, I've looked at the manual but it doesn't mention a keyboard.

1 posted on 10/03/2018 11:22:37 AM PDT by bgill

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To: bgill

Once you go into the “Smart Hub” - wherever your Netflix, Amazon and Hulu apps are etc... there should be an icon for the Internet.

Navigate to and click on that. Then you should be able to see the keyboard or use your remote as the keyboard.

2 posted on 10/03/2018 11:25:23 AM PDT by TangledUpInBlue

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To: bgill

Amazon has tons of keyboards

3 posted on 10/03/2018 11:25:56 AM PDT by butlerweave

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To: bgill

Following because I just bought a new Vizio Smart TV last week.

4 posted on 10/03/2018 11:27:17 AM PDT by Skooz (Gabba Gabba we accept you we accept you one of us Gabba Gabba we accept you we accept you one of us)

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To: bgill

Usually when you make the/a text/entry field active, the virtual keyboard will become visible.

5 posted on 10/03/2018 11:27:29 AM PDT by SpaceBar

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To: bgill

I’ve got a Vizio “smart TV”, but I’ve never connected it to the web, don’t see the need. We’ve got smartphones, and computers (plus an iPad), so I don’t see the need for it.

6 posted on 10/03/2018 11:28:17 AM PDT by FrankR (You gotta stand for something, or you'll fall for anything!)

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To: bgill

I had a Vizio Smart TV and it had the Youtube and Amazon apps but after an update it removed it from the app tray. This was 2 years ago.

7 posted on 10/03/2018 11:28:25 AM PDT by Blue Highway

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To: bgill

8 posted on 10/03/2018 11:29:07 AM PDT by Menehune56 ("Let them hate so long as they fear" (Oderint Dum Metuant), Lucius Accius (170 BC - 86 BC))

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To: bgill

I have a 6 year old Vizio smart tv and the keyboard is on the back of the remote. :)

9 posted on 10/03/2018 11:30:24 AM PDT by DeFault User

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To: bgill

...check you’re options ( or menu) on remote

10 posted on 10/03/2018 11:30:24 AM PDT by Doogle (( USAF.68-73....8th TFW Ubon Thailand....never store a threat you should have eliminated)))

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To: bgill

11 posted on 10/03/2018 11:30:57 AM PDT by gubamyster

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To: bgill

At some point Vizio updated the software via the wireless and moved your cheese..................or keyboard................

12 posted on 10/03/2018 11:31:44 AM PDT by Red Badger (Q............PREPARE FOR 'SKY IS FALLING' WEEK...........................)

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To: bgill

What is the exact model number?

13 posted on 10/03/2018 11:31:44 AM PDT by Yo-Yo (Is the /sarc tag really necessary?)

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To: butlerweave

14 posted on 10/03/2018 11:32:32 AM PDT by V_TWIN

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To: Skooz

Following because I just bought a new Vizio Smart TV last week.

Walmart has a 70 inch 4K Vizio for $859.00 today, $500.00 less than I gave for a 1080p model couple years ago. Not complaining but it is beginning to show up dim bands on screen, guess LEDs are failing.

15 posted on 10/03/2018 11:35:19 AM PDT by itsahoot (Welcome to the New USA where Islam is a religion of peace and Christianity is a mental disorder.)

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To: bgill

In before, “Are you logged in?”!!!

16 posted on 10/03/2018 11:37:55 AM PDT by Carpe Cerevisi

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To: bgill

No Roots

17 posted on 10/03/2018 11:40:09 AM PDT by Berlin_Freeper (alea iacta est)

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To: bgill

FWIW, I have found that I get higher quality picture on streaming video using the latest Roku device than through the smart TV hub. The latest Amazon Fire is not quite as good as the Roku, but is better than the TV hub. Of course all connect to the same content, including YouTube, Netflix, Prime, and the internet.

18 posted on 10/03/2018 11:40:31 AM PDT by PUGACHEV

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To: bgill

Four years back, we bought 3 Vizio 55” Smart TVs over the course of a week. All had trouble connecting to our WiFi...all continuously locked up. Salesperson said our house was haunted. Returned all of them, bought a Samsung dumb TV...never looked back. Did hookup Prime and it rocks.

19 posted on 10/03/2018 11:41:02 AM PDT by moovova

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To: TangledUpInBlue

Once you go into the “Smart Hub” - wherever your Netflix, Amazon and Hulu apps are etc... there should be an icon for the Internet.

I remember there was a "Smart Hub" but can't find it now. It isn't where all the apps are showing. What would the internet icon look like?

20 posted on 10/03/2018 11:41:09 AM PDT by bgill (CDC site, "We don't know how people are infected with Ebola.")

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How to Enable or Disable the Onscreen Keyboard in Windows 10/7/8

Nowadays, HDTVs are becoming more and more popular. And if your choice is Vizio, you probably want to get the most out of it.

How to Change Input on a Vizio TV

Using additional audio and video devices can enhance your HDTV experience by improving the sound or by offering you a wide variety of content to enjoy on your Vizio TV.

Whether you want to connect a Roku device to watch the latest movie hits, or play games on your PS4, you need to know how to set the inputs for them to work properly.

Changing the Input on Your Vizio TV

There are two simple ways to change the input source on your Vizio TV. This is a necessary step to complete if you want to connect and use different devices with your HDTV.

If you want to change the input using your remote and the Input menu, this is what you should do:

  1. Look for the INPUT button on the remote. It’s in the top left corner.
    How to Change Input
  2. Press the button and wait for the Input menu to open on the screen.
  3. Use the arrow buttons (Up and Down) to select the input you want to use.
  4. Press OK to confirm your choice.
  5. The input is now changed.

The other way is to simply use the button at the back side of your TV. The button is in the bottom right corner. Pressing it changes the input source. Make sure you don’t hold it because this is how you turn your TV off or on.

Note that you are able to change the input names to recognize them more easily. This is how:

  1. Look for the MENU button on your remote and wait for the on-screen menu to appear.
  2. Use arrows to navigate and select Devices.
  3. From the Devices menu, choose the input you want to rename. Press OK.
  4. Use the on-screen keyboard to enter a new name for the input.
  5. Select OK and press OK on the remote.
  6. When you’re done, press EXIT on your remote.

Volume and Image Changes

After you change the input source, some other changes might follow.

For example, the volume or the display image can change as well. This happens because your smart TV remembers the settings for each input individually. If the volume or the aspect ratio are too different, you may want to adjust them.

As for the volume, it’s pretty simple – just use the Volume Up or Volume Down buttons to adjust the sound to the new input source.

If the screen aspect ratio is no longer appropriate when you change the input source, do the following to adjust it:

  1. Find the WIDE button on your remote and press it.
  2. You will see a number of options so use the arrow buttons to select the one that suits you. Note that not all the options are available all the time. For example, you can select the Stretch mode only if you’re watching a 720p/1080i source.
    How to Change Input

What Devices Can You Use the Vizio TV with?

Vizio smart TVs are compatible with most devices, such as Roku sticks or gaming consoles. But before you try to connect them, make sure they have matching ports.

The best way to connect any device is to use an HDMI cable. It allows you to stream HD audio and video content on your Vizio TV. Both the image and the sound transmitted this way are clear and in most cases automatically adjust to your TV’s properties to maximize the enjoyment.

Vizio TV Change Input

You should establish the connection while both your TV and the other device are turned off. When you’re done setting the cable, turn the Vizio and the device on.

When using another device to stream on your Vizio TV, make sure that the input source is set to HDMI.

Exploring the Possibilities

Knowing how to change the input is a necessary condition for pairing your Vizio TV with different devices. This gives you a chance to explore numerous possibilities when it comes to watching high-quality content on your TV and enjoying it to the full. All you need is a compatible device and an HDMI cable.

Have you tried to connect a streaming device to your Vizio TV? Which one? Tell us in the comments section below!


On screen keyboard vizio

iPhone Screenshots


With VIZIO SmartCast Mobile™, you can control your entire entertainment experience with your iPhone. Browse & discover movies, TV shows, music, live streams and more across multiple apps at once. Power on/off devices, play/pause content, modify advanced settings and more.

Effortless Discovery.
VIZIO SmartCast Mobile brings together all your favorite entertainment from multiple apps into one simple experience.

Launch Apps on your TV
Build your own list of favorite apps.

Simple controls wherever you are.
Power on/off devices, play/pause content, adjust volume and more, all from the palm of your hand.

Watch free content.
Enjoy easy access to free TV shows, movies, music and more.

Type with a keyboard.
Enter text on your TV/display from your smartphone using a full keyboard.

Swipe to navigate SmartCast Home.
Use the touchpad to quickly play your favorite entertainment from featured content to the most popular apps right from your TV/display.

Easily access advanced settings.
Adjust aspect ratio, select input, calibrate picture and more.

See All the Details.
Get a quick look at show ratings, synopsis, cast, crew, clips and more.

2016 and 2017 VIZIO SmartCast UHD Home Theater Displays
2018 and 2019 VIZIO SmartCast TVs
VIZIO SmartCast Sound Bars
VIZIO SmartCast Crave™ Speakers

VIZIO SmartCast Mobile is not compatible with legacy VIZIO Internet Apps® and VIZIO Internet Apps Plus® Smart TVs.

VIZIO Crave Speakers cannot output audio from TVs/displays or be connected as an additional channel to an existing sound bar or sound system. Additional supported SmartCast or Chromecast-enabled audio products are required (not included) for Multi-Room feature. Streaming different songs to different speakers at the same time is not supported when using a single app running on a single mobile device. To stream a different song to different speakers at the same time, you’ll need to stream from a different app or a separate mobile device.


The applications and content pictured herein or described on this page may only be available in certain countries and languages, may require additional fees or subscription charges, and may be subject to future updates, modifications, interruption and/or discontinuation of service without notice. VIZIO has no control over third party applications or content and assumes no responsibility for the availability or interruption of such applications or content. Additional third-party terms, conditions and restrictions apply. High-speed/broadband Internet service and access equipment are required and are not provided by VIZIO. Not all Google Cast-enabled apps are integrated with VIZIO SmartCast and may require additional steps to cast.

Select features of VIZIO SmartCast Mobile require a myVIZIO Account (available free).

Version 2.1.2

Ratings and Reviews

3.5 out of 5

20.9K Ratings

Does anyone at Vizio use this app?

Okay, I like the concept of the way this works. I love technology and I am all about reducing the number of things I need to carry and keep track of in life. Very forward-thinking. However, why do I have to go through so many steps when I open the app to get to the spot I need to turn on the TV and sound bar??? Opening the app should default to the TV controls, not to the “discover” section. You have to open the app, click on “control”, then click in the upper right hand corner on devices, wait for your devices to load up, then choose the device, then wait for the buttons to load up (when it works right). Not a smooth process....especially for tech in 2019. I could lose my remote, find it, and turn on the TV in the same amount of time it takes me to use this app. Overall, disappointed, and my next TV will not be a Vizio SmartCast unless this is improved. Customer service seems to think this is a non-issue...maybe this review will inspire some change for a more streamlined process?? Please?!??

Hello Zach2992, thank you for your feedback on the application it is appreciated.

Update believed to screw tv up

I had bought a vizio 65” E-series 4K smart tv 2years old and for some reason as soon as the update was pushed out the tv started to power on and off by itself never had any problem till now didn’t buy the extended warranty because I have 2 other vizio TVs that are 8-9 years old never had any issues with them. I believe they are getting ahead of there selves with there software updates. Until today I was nothing but vizio, Now not so sure unless they prove there selfs to take care of loyal customers like me! I called vizio and they said there was nothing they can do for me so there is nothing I can do for you but let other people know what I’m dealing with after spending a lot of money on your brand all these years!!! And still I went and bought the 2018 version with a 4 year warranty because that’s how loyal I am another 800 so if something happens I will never ever buy a vizio tv again we’ll see how it goes this time please know what your doing with these updates before you push them out! Also it’s Christmas and I have 3 kids so this is a really bad time for me! I thinking twice about giving you another chance and taking this new one back and going with someone else!

Please urgently fix!!!!

Latest update broke the pairing cannot pair same problems as all other latest reviews

Update: just now (about 5 min from writing this review) I decided to use my old iPod running iOS 9 and my iPhone 5s running iOS 10 and download the Vizio app which of course is not supported until you go to your purchase history and download it there. It then asked me if I wanted to instal most recent version compatible to the device. BAM it worked perfect in fact as soon as i opened the app it instantly worked better than it ever has and recognized device instantly. So clearly this latest update is to blame.

Response to developer: My issue? I stated my issue and it’s exactly the same as all the tons of latest reviews…. Your latest update broke the connection and communication with app and soundbar. Meanwhile, previous version immediately connects and works without issue. And yes I’ve reset, removed device on app, attempted re establishing connection, I’ve tried everything possible and no go. I’ve looked at your responses at “solutions” on other reviews and it seems they are all the same a typical cut and copy response to everyone telling you that latest update broke the connection and communication. It’s not an issue with soundbar or network otherwise previous app version wouldn’t connect instantly and work like a charm. But rather, with this latest version of the app you get a message indicating unable to connect.

I'm sorry that our app wasn't working as you expected. We'd love to hear more about what problems you were having so that we can work on adding features- and suggest steps to fix any issue that you were experiencing.

The developer, VIZIO, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More



445 MB


Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.

English, French, German, Italian, Spanish

Age Rating
12+ Infrequent/Mild Cartoon or Fantasy ViolenceInfrequent/Mild Alcohol, Tobacco, or Drug Use or ReferencesInfrequent/Mild Mature/Suggestive ThemesInfrequent/Mild Horror/Fear ThemesInfrequent/Mild Realistic ViolenceInfrequent/Mild Profanity or Crude HumorInfrequent/Mild Simulated Gambling

© 2016 VIZIO, Inc. All rights reserved.



  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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On Screen Keyboard In Windows 10 and Changing the Keyboard Language

Virtual Keyboard

webOS TV includes an on-screen virtual keyboard. The virtual keyboard has the following characteristics:

  • Transitions from the bottom of the screen

  • Covers 100% of the screen width

  • Covers 1/3 of the screen height

  • Be able to accommodate up to 58 language-specific keys.

The virtual keyboard supports various layouts:

  • Standard QWERTY

  • Alpha-numeric 

  • Standard numeric with numbers 0-9

  • Standard numeric with alternate characters  %, +, etc

Virtual keyboard image that shows the layout

  1. Left column keys: Fixed width, non-language specific, affects keyboard layout and content.

  2. Right column keys: Fixed width, non-language-specific, affects the active text box.

  3. Center column keys: Varying width, 15 x 4 character keys, language-specific characters.

The virtual keyboard is the primary text input method for webOS TV apps, and you can customize the virtual keyboard for specific input types. For example, if you are asking your user for an email address or a URL, you can provide the keyboard that includes special characters for such purpose (e.g., @, full stop, and others). Similarly, if the user needs to type numbers, the standard numeric type can be provided. If you do not specify the input type, your user will be presented with a standard keyboard layout.

When an input field is focused, the virtual keyboard is automatically loaded. However, if the system detects a keypress from a USB keyboard, the virtual keyboard disappears from the screen. To relaunch the virtual keyboard, you need to select an input field with a remote controller.

The virtual keyboard is always enabled and cannot be disabled; When an input field is focused, the virtual keyboard appears on the screen at all times.

Standard Virtual Keyboard Layout Transition

Input Type

The virtual keyboard is automatically invoked as one of the following types when an input field is active.

  • text
    Text type of virtual keyboard

  • number
    Number type of virtual keyboard

  • url

  • URL type of virtual keyboard

To use a virtual keyboard in a general web app, set the input type attribute in HTML below. Depending on the input type, a specific type of virtual keyboard will appear.

<form> <input type = "url" ...> </form>

View Area

If the active text field is above the virtual keyboard area when selected, the virtual keyboard's transition on the screen does not shift the content below.

If the text input field of a web app is in the lower section of the screen, it will be moved up when the virtual keyboard is displayed. The web app is not resized, but the app content is moved up to allow the text input field to be visible for users to enter content.

All text fields must be followed by a space with a minimum of 1/3 screen height to accommodate the virtual keyboard without being obscured.

The area that is shown the text field and the virtual keyboard on the screen

Virtual Keyboard Language Switching

webOS TV enables users to select up to five languages, including the current locale language for the virtual keyboard in the webOS TV Settings.

The language button of the virtual keyboard

When the user selects the language button, the virtual keyboard switches between the languages specified in the webOS TV Settings app.

webOS TV handles the language switch, as a web developer, you do not need to write any code in your app to support such behavior. In fact, apps cannot specify the language of the virtual keyboard. webOS TV will display a virtual keyboard based on the language users have specified using the language button on the virtual keyboard. 

For how to use the virtual keyboard, refer to the Virtual Keyboard sample.

Secure Input

You can define whether to show or hide the characters the user enters. For example, if a user needs to input characters masked like a password or sensitive information, you can provide secure input.

The following code is a sample of secure input for a general web app. 

<form> <input type = "password", ...> </form>

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We've tried all 8 remotes on this one TV's sound, but they don't work on it at all, despite working uneventfully on the others. No fees, subscriptions or logins. It will not pause cable content, or content playing from another device (like a blu ray player, VCR, or apps from an external streaming device). VIZIO has a decent set of Smart TVs lined up in his arsenal. Support Videos. Remote with QWERTY Keyboard Compatible with Vizio Smart TV M602I-B3 M322I-B1 M422I-B1 M602I-B3 P502UI-B1E P602UI-B3 M652I-B2 M552I-B2 M702I-B3 M502I-B1 4.2 out of 5 stars 70 $8.82 $ 8 . October 4, 2019 by Dan Kukarsky. HDTV Power Cycling a VIZIO Remote . Qwerty Keyboard: Yes ... P502ui-B1: P502ui-B1E: P552ui-B2: P602ui-B3: P652ui-B2: P702ui-B3 : Remote Control Help Links. To do this, select the settings application from the home screen. My remote isn’t working How to Purchase a Replacement Remote . A common problem seems to be the control working intermittently, some days it works, some days it doesn’t. A few weeks ago, the remote stopped working. I turn it on from the vizio remote and scan through the settings. If that doesn't work, and the Vizio remote, with fresh batteries, still won't control the volume, then call Vizio because it's their problem, not AT&T's. Many users are having issues with it, and it seems to be wide-ranging in nature. If this does not work but other devices are connected to the network try resetting the tablet. We came across an issue where some users were unable to use their keyboard at the remote login screen on Windows Server 2008. If you'd like to purchase a replacement remote you can visit and search for 'Remote'. After having tried the Vizio Support remote reset procedure which included replacing the batteries and removing plug from outlet a few times with both remotes had limited to no success. 5. If your VIZIO remote is still not working, you may need a new remote. In this case, you could get either the soundbar or the remote checked out based on the kind of warranty you have on your sound bar. Had lost the old VUR 3D remote, don't ask how. Most Vizio remotes work with other models of Vizio TVs. I have the 2020 65 OLED. Your Vizio SmartCast TV may stop working because of a software glitch or because of non-optimal settings of your network. Fix, VIZIO SmartCast Input Not Loading or OK Button Not Working Restart the TV One of the simplest solutions for fixing many errors with the Vizio SmartCast is to restart the television. I have a 55 in Vizio tv, not a Smartcast TV, but it does have netflix, and a few other streaming apps. Account & Lists Account Returns & Orders. the remote won’t click “log in” and nothing will toggle. This is for the Vizio SmartCast Tablet Remote XR6M. If you can get your TV to respond to a different Vizio remote, then you may need to replace or update your current Vizio remote. ... Press the menu button on your VIZIO remote, and choose 'Network'. If it is the correct remote for the TV, do other functions on the remote work OK, e.g. If the remote isn’t working after completing all the steps listed above then it’s time to use new batteries in the remote. VIZIO smart TV app remote not working with Hulu. So I purchased this TV for college in fall 2019, and when I moved out I lost the remote, so I use the Vizio App on my phone to put Netflix on. To control other devices you would use the remote that came with them. Press question mark to learn the rest of the keyboard shortcuts. If the remote still isn’t working, you could try redeeming your active warranty. This is with my setup via optical connection. It’s reverted back to Eco mode. ... Soundbar not working. Find helpful customer reviews and review ratings for XRT500 Replacement Remote Control for VIZIO Smart TV with QWERTY Keyboard - with Amazon, Netflix and M-Go Buttons at That's not uncommon for a Vizio tv. Try a fresh pair of batteries to see if this fixes your remote problems. Didn't realize what an adventure the replacement would be. Try Prime EN Hello, Sign in Account & Lists Sign in Account & Lists Returns & Orders Try Prime Cart. 1. Leo recommends bringing it back since it's only been two weeks since he bought it. The TV is around 5-7 years old.Without the remove to get into settings I can't get more detail than that. If your VIZIO SmartCast is not working as expected, then this guide’s troubleshooting tips will help you fix the issue. Read this article and follow the instruction for solving your Vizio Smartcast display is not setup for casting problems. The following steps are intended to help fix a variety of issues with applications, including an app not loading, not playing content, or acting irregularly. We take a tutorial on how to reset Vizio Smartcast tv for troubleshooting the Vizio Smartcast not working problems. After my remote stopped working I decided to take it apart figuring it was the ribbon cable. menu options, channel selection etc, as this question is about TV Volume control using the remote. It just could be a bad remote, though. Vizio SmartCast Tablet Remote XR6M Troubleshooting . > vizio keyboard remote not working. However, when it comes to the SmartCast, things aren’t going as planned. TV Remote for: E701i-A3E, E650i-A2, M550VSE, E701i-A3, E601i-A3, M420KD, M470SL, M420SL, M550SL, XRT302, M470VSE, M650VSE, Vizio no longer manufacturers this Bluetooth/IR remote and many other Vizio remotes claimed to be direct replacements do not have bluetooth and don't work … Now it does not pair at all. So the other day the VUR10 I had been using regularly stopped working. I really want to watch Hulu, but everytime i switch on the hulu app, I can’t get past the hulu home screen to sign in. vizio keyboard remote not working. Leo says to do the obvious things like replace the batteries first, and reset the TV. I tried, new batteries, resetting, holding mute and select buttons (instructions say hold mute and enter, but no "enter" button on my remote. My remote had been working fine with my Vizio e3d470vx model before this. Hi @topramen44, Is the remote suitable for that particular model Vizio (you didn't give the model number of the TV or the remote control)? HDTV How to Open and Change Batteries in the VIZIO XRT500 Remote . My S4251 soundbar can be powered on and controlled via the magic remote, the newer smartcast soundbar has to be turned on by the vizio remote but can then be controlled via the LG Magic Remote. vizio remote control not working. Not sure which Smart TV fits your needs? There can be different issues with your Vizio SmartCast TV which may hinder its operations , ranging from “where a user could not cast to the TV” to “where a user has stuck on just a black startup screen or your Vizio TV would not load”. Skip to main content. It's not battery, as its remote works normally on the other sets. quickly and remote is working fine. 6. John bought a new Vizio TV a few weeks ago and the remote control has died. Hello, Sign in. My TV remote won't control the soundbar. If you are looking for a replacement remote for your VIZIO TV or Sound Bar there are a few different options. Audio Button. Tablet does not Charge when Connected. I bought a new remote, and it doesn't work either. Have a Vizio 42" XVT3D424SV and have two Vizio keyboard VUR10 remotes. Try disabling CEC just in case it's a CEC incompatibility. Cart All TV Companies receive a royalty like payment Quick Fix: Keyboard Not Working at the Remote Login Screen on Windows Server 2008. Alternatively, before replacing the TV remote, it would be wise to try testing another Vizio remote before purchasing a new one. Turns out there are plenty of posts out there about Vizio remote controls mysteriously not working. Suggestions for fixing the problem include; Remove the batteries for 24 hours, then try again (supposedly this ‘resets’ the control) If your remote has stopped working, Click Here for steps that may help you get the remote working again. Read honest and unbiased product reviews from our users. 4 No worries, we’ll guide you to the right model: Compare TVs But LG TVs with the LG Magic remote can be programmed under settings to control the Vizio sound bar. Similarly, if your malfunctioning Vizio remote actually works with a different TV, the remote isn't the problem. Reset the dtv box. 82 Applications not working on my TV. I can see the Apple TV light on but the vizio isn’t on. Most Vizio remotes will take either two AA batters or two AAA batteries. Select Remote Control from the on-screen menu. To open this remote, you need to slide a small flathead screwdriver or other flat stiff object (guitar pick) around the edge of both the underside of the top of the remote, as well as around the keyboard inside.


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