Target, one of the largest low-cost retailers in the U.S., is known for selling a wide range of electronics items such as mobile phones from a variety of carriers.
For various reasons, you may decide to return a cell phone that you bought at Target, so you must be wondering – what is Target’s cell phone return policy? Here is what I found out through my research!
Target Cell Phone Return Policy 2021
Target accepts returns of cell phones (even if opened) within 14 days of the in-store purchase or online order pickup as of 2021, without any exceptions on the 14-day policy. You can also return cell phones that have a carrier contract by paying early termination fees.
If you want to know more about whether you can return a cell phone after 14 days, whether Target will accept returns for opened cell phones, and much more, keep on reading!
What Is Target’s Cell Phone Return Policy?
If you have purchased a cell phone (including brands such as Motorola, iPhone, Samsung, LG, and Nokia) from Target either in-store or online.
Additionally, you have 14 days to return the item for a refund, even if you have also purchased a carrier contract along with the cell phone.
Since Target’s cell phone return policy is dictated by the carriers who provide the phones, it is very strict and does not have any exceptions.
How Can You Return A Cell Phone To Target?
You can return a cell phone to Target stores easily—just go to the Mobile Kiosk located in the Electronics department at your local store or talk to an associate at the Electronics counter to get the return process started.
However, if your cell phone is a contract item or has a carrier plan attached to it, you must return it in-store with the help of a Target Tech Rep at the Electronics counter.
In both cases, make sure to bring along a valid form of government-issued photo ID, the original receipt as proof of purchase, and the mode of payment you used to make the purchase.
How Long Do You Have To Return A Cell Phone To Target?
You have 14 days to return a cell phone to Target, either for replacement or reimbursement.
This 14-day period begins on the day you purchased the cell phone in-store or picked up the online order.
Can You Return A Cell Phone To Target After 14 Days?
Unfortunately, you cannot return cell phones to Target after the 14-day window.
This is because Target must comply with the constraints and deadlines set by the carriers who provide the cell phones to Target.
Can You Return A Cell Phone To Target Without A Receipt?
You can return cell phones to Target stores without the original receipt and get a full refund if you can present an alternative proof of purchase such as digital barcodes or packing slips.
If you don’t have any of these, Target will have to look up the purchase history and barcode of the item for you using the mode of payment you made the purchase with.
Target stores can look up receipts for all purchases made with the following payment methods:
- Checks—You must bring a blank check from the same checking account for verification
- Target GiftCards—You must provide the same physical Target GiftCard that you used
- Target RedCard—Including Target Debit Card, Target Credit Card, and Target Mastercard
- Third-Party Credit Cards—Including American Express, Discover, Mastercard, and Visa
If Target is unable to track your purchase, you may be refunded in the form of a merchandise return card that can be used to buy another item from the same Target store only.
Can You Return Opened Cell Phones To Target?
You can return opened cell phones to Target within 14 days, even if you have removed the packaging.
However, you will be charged a restocking fee for opened cell phones.
Make sure to bring all the original packaging and included accessories with you while returning the opened cell phone to Target.
Does It Cost Money To Return Cell Phones To Target?
If you have purchased a Target cell phone with a carrier contract and return it within 14 days, you might be charged an early termination fee, as per individual carriers’ policies.
Additionally, if your cell phone has been opened and taken out of the packaging, Target will charge you a $35 restocking fee for each phone you return.
This fee will also be subject to taxation in some states.
For more information on returning products to Target, you can see our related posts on the Target Apple Watch return policy, the Target headphones return policy, and the Target appliance return policy.
Target does accept returns of cell phones purchased in-store or online within 14 days after the purchase or online order pickup (there are no exceptions to this policy).
You can also return cell phones without the receipt if you can provide an alternative proof of purchase. You will be charged a restocking fee if the phone is unboxed.
Get the latest Consumer Cellular phones at Target and Sears stores
At Consumer Cellular, our goal is to make owning a cellphone as easy as possible. That’s why we offer our cellphones at Target and Sears locations around the country. We’ve just added a newer version of our popular Doro PhoneEasy flip phone and a price-friendly and feature-rich Motorola smartphone to our retail locations. Not only have we expanded our selection even further, you can even purchase and activate the iPhone 6 and iPhone 6 Plus at our Target locations!
Shopping in a store is a convenient option if you want to see and compare all the phone options, first-hand, or if you have an immediate need due to a lost phone. Perhaps you simply can’t wait to experience our award-winning customer service. That’s why we’re careful in choosing our retail partners. We only partner with like-minded brands with friendly, trained store associates who strive to exceed customer expectations.
Not sure which Consumer Cellular device is right for you? Store associates can answer any questions you have and help you compare cellphone options. Want to switch to Consumer Cellular with little cost? Store associates can help you find a SIM card for your existing phone.
Finding the nearest Target or Sears store is easy with our Retail Store Locator. To save you time, effort and gas, you can view each location’s list of phones by clicking “See available phones” under the store address.
Once you find and visit a store with the perfect phone, purchasing and activation is quick and easy. If you’d like to use your new cellphone right away, a store associate at Target can activate your phone so you’ll be able to call, text and more when you leave the store. You can also choose to activate it yourself, whenever you’re ready, simply by calling us at: 1-888-345-5509. The process is simple, and our friendly, U.S.-based customer support team is always eager and ready to assist you.
Whether you’re shopping for a Consumer Cellular phone online, over the phone or at a similarly customer-focused and customer-friendly retail store like Target or Sears, we strive to offer the best shopping experience.
Marketers target cell phones
Your cell phone is a potential gold mine for marketers: It can reveal where you are, whom you call and even what music you like.
Considering the phone is usually no more than a few feet away, these are powerful clues for figuring out just the right moment to deliver the right coupon for the store just around the corner.
But first marketers will have to wrest the personal profiles from mobile carriers worried that annoyed subscribers might defect to rivals.
"It's proceed with caution," said Jarvis Coffin, chief executive of advertising distributor Burst Media Corp. "Are consumers going to be spooked by the idea that suddenly their phone goes beep and it's a Starbucks offer, and they are standing next to a Starbucks?"
Carriers are now guarding the data zealously, but many people believe it's only a matter of time — over the next year or two — before marketers can routinely target ads to a potential customer's location and actions.
Imagine getting pitches for rental cars and hotels the moment you land in San Francisco because an analysis of past calls suggests you tend to take weeklong trips there. Or if day trips to Boston are your thing, you might get an offer for cab service instead.
"My phone has a lot of very specific and detailed information about myself ... information that isn't always going to be resident when I'm at a number of PC browsers," said Rob Adler, chief executive for mobile Web company go2 Media Inc.
The research firm eMarketer estimates that U.S. spending in mobile ads, at about $900 million in 2007, will grow more than fivefold to nearly $4.8 billion in 2011. By contrast, paid search and other online spending will only double, to about $42 billion in 2011.
Mobile ads today are mostly blasted at the mass audiences, with a few carriers offering limited targeting based on users' age, gender, ZIP code and other characteristics.
That should change. Ever since the Federal Communications Commission ruled in 1996 that wireless carriers must help 911 dispatchers identify a caller's location, technology companies and privacy advocates alike have been speculating about making phones' location information available to commercial services and advertisers.
"It's always been the next big thing around the corner the last 10 years, and now we really feel that it is," said Brian Levin, chief executive for Liberty Media Corp.'s Useful Networks Inc., a company that helps outside developers tap location information from cell carriers.
Americans are finally using cell phones for more than calling, joining European and Asian counterparts in embracing data services like text messaging and ring tones.
Devices also are improving, and last summer's release of Apple Inc.'s iPhone unleashed an era of bigger screens and friendlier interfaces for mobile Web browsing.
Advertisers, meanwhile, are starting to experiment with mobile ads. With a boom in GPS devices and location services like maps and child tracking, it's only natural that advertisers, too, will want to take advantage of location information.
The phone's highly personal nature will mean more privacy red flags compared with what's collected when someone surfs the Internet from a regular computer.
Two industry trade groups — CTIA and the Mobile Marketing Association — have committees developing guidelines, including how to properly get a customer's permission and periodically remind them of any tracking.
Companies are also developing ways to share profiles with marketers while stripping out sensitive information like names.
On Sprint phones, all targeting to such attributes as age and ZIP code is done on Sprint Nextel Corp.'s end; advertisers give Sprint the ads for the company to place without having to share any data with anyone, spokeswoman Emmy Anderson said.
Meanwhile, an ad-delivery system from Ad Infuse Inc. can be installed entirely on a carrier's own premises so that data remain under the carrier's control.
The wireless industry deserves credit for its caution, said Ari Schwartz, a privacy advocate with the Center for Democracy and Technology. He said advertising and technology companies are the ones having to first prove to wireless carriers "that they have put in a lot of thought about how to do it in a way that won't raise the creepiness factor."
Telecommunications companies face unique federal privacy regulations, requiring notice and permission to use and share calling records for marketing, but carriers believe competition is as important.
"We have great expenses with customers leaving one company and going to another," Verizon Wireless spokesman Jeffrey Nelson said. "One thing I can guarantee Verizon Wireless will not do is get a bump of short-term advertising dollars while scaring and losing our customers in the process."
The challenge will be getting consumers at the right state of mind. You might appreciate that restaurant discount when you're hungry but not if you've just finished lunch.
The mantra, for now, is to avoid the type of backlash that online hangout Facebook recently faced when it enlisted users as endorsers of movies and other products, initially without them necessarily realizing it.
"We know this is a great opportunity for targeting, but we don't want to blow it by overdoing it," said Eswar Priyadarshan, chief technical officer for Quattro Wireless Inc., a mobile ad distributor.
Initial ads tied to location tend to revolve around search terms and other user input rather than GPS detection. If you search for movie theaters in Chicago followed by a search simply for "pizza," Google Inc. will assume you are looking for a pizzeria in Chicago.
Go2 Media lets users enter cities, ZIP codes or specific addresses, but users can activate an "auto locate" feature on some phones.
But current location isn't always as useful as where you're going or what you're doing.
Figuring that out means pairing location information with other behavioral data.
For instance, advertisers might also target to the beginning of a billing cycle, when a customer might be more willing to spend, said Dan Olschwang, chief executive of JumpTap Inc., which is offering targeting technologies to mobile carriers and Web sites.
Working with Britain's Vodafone Group PLC, Yahoo Inc. has been able to target to basic demographics like gender.
Possibilities down the road include targeting by calling patterns, such as whether you make calls to a certain region on weekends but to another on weekdays — all without the carrier having to reveal anything about the customer's identity.
One day, the mechanism might be in place to even marry location data with purchase history. Say, you've bought a movie ticket for a particular theater and show time, and the phone senses you're at the theater, Yahoo could infer you are waiting in line and perhaps deliver coupons for popcorn.
Or consider a fast-food chain targeting youths looking for a midnight snack. They may deliver late-night ads to those who send several text messages a month or have bought a Death Cab For Cutie ring tone — activities popular among youths, said Roger Wood, an executive with mobile ad company Amobee Media Systems.
"These are scenarios that will unfold in the next 24 months," Wood said. "The technology is absolutely there. The players have to become more comfortable. We believe they are doing so rapidly."
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