What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. ASQ staff compiled a list of the top eight books on quality tools, concepts, and ideas ever published.
Now, it’s your turn. Which of these books have you read? What additions or suggestions do you have for the best of quality books list?
1. The Quality Toolbox, Second Edition, by Nancy R. Tague
This is a classic reference and instruction book for new and seasoned quality professionals alike.
It includes a variety of methods, tools, and techniques, from the basics to those created by the author. If there’s just one book everyone in quality should read, it’s probably Quality Toolbox.
2. Juran’s Quality Handbook, Seventh Edition, by Joseph A. De Feo
A thorough revision of the bestselling handbook that has defined quality management and operational excellence for more than 50 years!
3. Root Cause Analysis: The Core of Problem Solving and Corrective Action by Duke Okes
The focus of the book is not on statistics but on the logic of finding causes.
It describes how to solve problems via the analytical process through figures, diagrams, and tools useful for helping make our thinking visible.
The primary focus is on solving repetitive problems.
4.Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, by Masaaki Imai
Commonsense Approach to a Continuous Improvement Strategy is the definitive, fully up-to-date guide to continuous improvement in the workplace.
5. The Essential Deming, edited by Joyce Nilsson Orsini PhD
The title says it all. In this book, Fordham University professor and Deming expert Joyce Orsini presents Deming’s most important management
principles. The book is a wealth of articles, papers, lectures, and notes on a wide range of topics, but the focus is on Deming’s main message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
6.Quality Audits for Improved Performance, Third Edition, by Dennis R. Arter
Perfect for anyone charged with implementing a quality audit program or those performing the audit, this book is an ideal reference on the established techniques of quality auditing.
7. Economic Control of Quality of Manufactured Product by Walter A. Shewhart
This classic by quality giant Walter A. Shewhart laid the foundation for the
modern quality control discipline, beginning as an attempt to develop a scientific basis for attaining economic control of quality. In his search for better knowledge of economy in manufacturing, Shewhart touches upon all aspects of statistical quality control.
8. Process Quality Control: Troubleshooting and Interpretation of Data, Fourth Edition, by Ellis R. Ott, Edward G. Schilling, Dean V. Neubauer
Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to “plot the data” to devising a graphical analytical tool called the analysis of means (ANOM), Ott demonstrated that process knowledge is to be gained by seeking the information contained within the data.
The Certified Quality Engineer Handbook
I bought this book specifically to study for the CQE exam and have spent about a month surveying it.
The good- chapters laid out according to the BoK, tables, glossary, index. The chapter breakdown at the beginning makes it easy to find and flip to the specific topic you are looking for.
The bad - poorly explained concepts, topics do not always move seamlessly from one to another making them hard to follow, not enough examples and diagrams to break up blocks of text and make understanding easier
The strength of this book is that it is organized per the BoK. This makes it a great way to begin studying for the test. However, there are better organized and better written desk references out there- Juran's Quality Handbook and the CQE Primer published by the Quality Council of Indiana.
For now a 3 star rating that I may change depending on how useful I find this book in taking my test.
Quality Engineering Handbook
Management systems for improving quality 19
Management systems for improving quality 21
Management systems for improving quality 23
Management systems for improving quality 25
Figure 110 Critical path for house construction example
Management systems for improving quality 47
Management systems for improving quality 49
Management systems for improving quality 51
Management systems for improving quality 53
Management systems for improving quality 5 5
Management systems for improving quality 61
KIES X Y AND Z
Leadership principles and techniques 69
Leadership principles and techniques 75
IntimidationThe presence of an outside facilitator can
Facilitation principles and techniques 81
Facilitation principles and techniques 83
other type of role played in small groups are
a Design interesting jobs Give teams projects that are intrinsically
For most organizations quality costs are hidden costs Unless specific
C External appraisal costs
this model total quality costs are at an optimum at
Results in the marketplace What matters is what your customers
Customer relations expectations needs and satisfaction 133
Customer relations expectations needs and satisfaction 141
Customer relations expectations needs and satisfaction 151
Customer relations expectations needs and satisfaction 155
rj ett customers will vary rumors of leaks of customer
Customer relations expectations needs and satisfaction 159
Elements of a quality system 187
e of ISO 9000 becomes more widespread the incidence of
Statements of omission
Figure III2 Blueprint views 2
Like the previous editions of The Certified Quality Engineer Handbook, this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The book was not written solely as a study guide to pass the certification exam, but rather as a comprehensive guide to the field of quality engineering. Therefore, most of the chapters include material that goes well beyond the CQE exam requirements.
Based on the changes to the CQE BoK, as well as helpful feedback from colleagues and reviewers, this revised edition contains the following major changes:
- A new chapter on risk management
- An extensively updated glossary
- New and updated references
- A new layout
The editors included many new textbook and journal article references throughout the entire book. Within the discussion of continuous improvement methods, they added descriptions of and references to several case studies. These case studies, which include applications in the service industry, give the reader a broader context on how to apply many of the methods discussed in a real-life scenario. In particular, some of these case studies are related to quality in the service industry. Additionally, the editors updated discussions of and references to new technology important to the quality professional, such as Industry 4.0.For more CQE preparation, check out The ASQ CQE Study Guide. The errata sheet for the ASQ CQE Handbook can be found here: Errata Sheet
Book quality engineer
.Quality Engineers Essential Knowledge \u0026 skills in Hindi
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