- We offers a free diagnostic on all headphones from Beats By Dre. Either drop off your headphones at one of our locations, or use this link and follow the instructions to mail it in. Give us a day or two to diagnose your problem and we will call you with an update. If we can’t fix it there’s no additional fee. If we can fix it we’ll give you an estimate for the repair. Easy as that!
Common Beats By Dre Repairs by The Device Shop
- Only one side of headphones working
Vibration / Static
Wires breaking / not sticking into adapter.
- If your Beats By Dre headphones have problems like any listed above, We can help. With a team of expert technicians, we’re able to diagnose and repair almost any issue
Copyright © 2021 212 NYC WIRELESS. All Rights Reserved.
Want to Repair Your Beats By Dre Headphones?
Before You Attempt To Repair Your Beats by Dre Headphones, consider this.
Beats by Dre are high-end headphones. Excellently constructed and deliver high-quality audio, Beats are not immune to damage. At Tech It, we have witnessed internal issues and system damages for these headphones.
Disclaimer and Warning - Don't try to repair Beats by Dre Headphones yourself.
Just purchased your Beats headphones? Don't try to fix the headphones yourself. Use product insurance instead. Seriously 😊
The warranty for Beats by Dre has several tiers. Some tiers include free replacements and repairs.
If your coverage expires, you can still bring your defective headphones to Tech It Arlington. We can usually fix it, but additional fees may incur.
At Tech It, we STRESS that repairing the headphones by yourself will VOID YOUR WARRANTY. As a certified dealer, we can check the condition and repair your headphones. Apple typically will replace defective units for equal or lesser value at no charge. Please note batteries are not covered by product warranty.
Still want to repair your Beats by Dre yourself? Here is what you need to know.
Beats Headphones are constructed similarly to all audio headsets. The technology is unique. Though it could VOID the warranty, repairing them on your own is still an option. Now if the warranty has expired, feel free to go full DIY.
Common Problems for Beats By Dre Headphones and How To Repair Them.
Tools You Will Need to Fix Your Beats Headphones.
· Pair of wire strippers
· Wire cutters
· Masking tape
· Electrical tape
· Fine grit sandpaper
· Shrink tubing
· Soldering kit
How to Fix Beats Headphones: Sound Comes from One Side Only
Start the repair process by connecting the headphone to an audio source, such as an MP3 player or iPod.
Once the music is playing on your headphones, move the wire up and down. You also must bend it every 1/2 inch.Repeat this process several times until you can locate the shorted wires.
Listen to for where you hear sound from both ear cups. Look at the area next to the jack of your headphone. Defects on wires usually happen there.
You need to isolate the damaged area from the rest of the wire by applying masking tape.
Place it on the left and right portion of the defective part, as if you are making a boundary. An inch is perfect.
Take your wire cutters so you can cut out the shorted area. Yes, that is right. Make sure that you cut each side by half an inch.
Using a pair of wire strippers, strip back the shielding on both sides. You do this to expose the wires.
You should be able to see three different wire colors: red, black, or white. Sometimes, you can see a copper wire. BeatHeadphones have a different construction; you might see a different wire scheme.
Once you finish stripping the wire shielding, remove the wires so you can reconnect them.
Take your wire strippers to strip back each of the wires. If the cable of your headphones is small, then you need sandpaper to expose the wiring underneath.
You should see the same varieties of wire colors. Sand carefully to avoid you damaging the wires.
Finish stripping and exposing the wires.Then re-attach the wires. Connect the same colored wires.
Splice or solder the wires together.However, the best method you can use is soldering.
Do some test runs before you wrap up. Make sure that you can hear from both sides of the headphones. Move the wire to see if still some disconnections occur.
If there are none, then your repair is a complete success! Your Beats Headphones are now fixed. Finalize the repaired area by using electrical tape or shrink tubing.
HowTo Fix Beats Headphones: Broken Plugs
Beats Headphones are also susceptible to broken plugs. Even with a sturdy design, plugs can still get damaged. If the plug breaks, replace it with a new one. You can find these parts in audio stores and several online retailers.
Choose a metal plug that has a spring and stereo connection. Make sure it's the same size as your damaged plug. It's typically 3.5mm.
If the plug is molded, detach the old plug by cutting the plug about 1 inch away from the cable. If the plug is screwable, and not visibly damaged, cut it from the wire.
Use wire strippers to strip the wire. You should see two insulated and one unshielded wire. The bare wire (unshielded) is grounded. The remaining wires are for the right and left signals.
Next, fit the parts of the plug to the cable. To do this, you have to unscrew your new plug. Let the end of the cable pass-through to the cover of the plug. We recommend shrink tubing to cover the plug.
The base of your plug should have two pins that are exposed out. If the plug has one pin, you bought a mono aural plug, nota stereo plug. Go get the correct one before you continue.
Sever each of the wires in the cable of your headphones, to attach the probes to the wires
Fix frayed wires to end in a narrow tip.Connect these wires to the jack plug.
The sleeve probe, which is the long metal piece connecting to the bare copper wire. If you can't see any bare copper wire, then connect the plug using striped insulation.
Connect the last two non-insulated wires to the remaining pins of the plug.
Connecting them to the wrong side might switch the left and right audio. You may need to repeat this process to get theBeats by Dre headphones audio corrected.
Clamp the pins to the wire. Take a small vise or clip to keep these parts in place. None of the wires should touch the other two components.
Solder the plug to the wires. Gently sandpaper the edges of the plug.
Repeat this process for the remaining two wires.
Finally, you Beats by Dre repair is complete.Finish by reassembling the cap. Test headphones and make sure the audio is working. If not, recheck the wires.
FinalThoughts on Repairing Your Beats by Dre Headphones
Learning how to fix Beat Headphones is a handy skill. Some repairs are limited because of the headphones design. If problems persist, our professional technicians can fix the problem for you.
If you need assistance with repairing, selling or purchasingBeats headphones Tech It is here to help!
Beats By Dre Studio First Generation Repair
Troubleshooting Beats Studio First Generation
On July 2008, after two years of research and development, Dr. Dre released his high-definition headphones: the Beats Studio. These headphones feature noise-cancellation, an ergonomic fit designed to be comfortable even after long hours of use, and inline controls on the audio cable.
These are the very first model of headphones released by Beats. They were manufactured by Monster before Beats severed relations with the company and began manufacturing their products in-house in 2012. The first generation of Beats Studio have a slightly thicker, fuller design with a heavier body. Another easy way to identify what generation Beats Studio you have is by the batteries: the first generation model runs on AAA batteries, while the second generation runs on AA batteries and the third generation has built-in rechargeable batteries.
- Manufacturer: Monster
- Release Date: July 2008
- Weight: 8.5 oz
- Recommended Use: Cell phone, MP3 player, tablet
- Additional Features:
- Active noise canceling
- Inline remote control on audio cable
- Microphone on audio cable
- 6.3mm (1/4") stereo adapter
Do you have a set of Beats by Dre headphones? If you do, you’re used to enjoying great sound. You also know that they are really some of the best headphones out on the market today. They aren’t cheap, but most of us consider our music well worth the price. But that doesn’t mean we want to replace headphones if we can fix them.
Can Beats headphones be repaired? Yes. You can repair many of the common breakages in Beats headphones, from the headband to the hinges and from the speakers to the earpads. Most of these repairs can be done at home, with common household tools and supplies.
To prevent having to replace your Beats, you just have to learn how to make some common fixes. Nothing too technical or mechanical. In this owner’s guide, we are going to show you the steps in common problem areas of the headphones. If something’s wrong with your Beats, odds are we have a way to help you fix it. Let’s get started!
What Repairs Can Be Made on Beats Headphones?
Don’t panic if your Beats aren’t working as they should. Many times, it’s a common issue that can be repaired. Here are some things that can be done to save you from having to replace them. We’re going to give you directions for how to do this all at home, with household tools and supplies that you probably already have around your home.
- Repairing a cracked or broken headband
- Fixing the Solo and Solo HD hinges
- Fixing the Solo 2 headphone speaker
- Replacing an ear pad
Repairing the Beats Headband
Not being able to wear your headphones due to a broken headband is a bit agitating, but don’t worry too much. You’re in good hands, and we’re going to show you how to fix the headband and get back to listening to your tunes or podcasts. Here’s the step-by-step.
Step One: Gathering the Necessary Materials
First, before you begin, you are going to need to gather up everything that you are going to need to begin preparing your headband for the repair. Having it all on-hand at the start is the only way to go. No running around last minute, trying to find a tool. OK, here is what you will need:
- Stiff packaging plastic
- A small knife or box cutter.
- Superglue or contact cement
- Rubbing alcohol
- Small clamps
Step Two: Preparing Your Beats Headband To Be Repaired
Before you begin cutting and gluing things together, you have to thoroughly prepare the Beats headband before going further. Here’s what you will need to do:
- Cleaning the headband thoroughly. Pay special attention to the area of the break. You want to take the rubbing alcohol and use it to wipe down the headband. Make sure the break itself is clean and free of any grease oil or debris before you begin to repair it or it may not come back together properly.
- Take the plastic that you picked up earlier and cut it to the width of the headband. The plastic will need to be cut to about one and a half inches long, so be sure to take a marker to mark your cutting points before you do. Measure twice cut once. Trim the plastic to make sure that there are no sharp edges remaining after cutting.
- Look at the break and make sure that you can identify the flat surfaces on the underside of the headband. You need to glue the surfaces in the right place.
Step Three: Repairing The Headband
This is where you actually start taking the rest of the materials gathered to start repairing your Beats headband. Make sure that you have followed all the instructions in prepping the headband to be repaired before moving onto this next step.
- Take the super glue or contact cement and apply it to the flat surfaces beneath the break. You will also need to apply the super glue or contact cement to the broken edges as well. If you’re using super glue – watch your fingers!
- After applying the glue, you will need to squeeze the broken edges and flat surfaces together with adequate pressure to ensure that they are bonding together. Hold it in place for a bit.
- Next, you are going to have to apply the super glue or contact cement to the top of the headband. Make sure that when you apply the glue or contact cement that it is of the same length as the piece of plastic that you have cut out earlier.
- Now, you will take that piece of plastic and apply it to the top of the headband where the break and glue are. Make sure that the plastic is centered on this area and that there are no sharp edges exposed as noted earlier.
- Finally, take the clamps and use them to clamp the plastic and flat surfaces together. Be sure to allow the clamps to sit in this position for about 30 minutes to ensure that the adhesive has done its job and bonded everything together. If you can get away with letting them sit longer than that, even better.
Great job! If all went as expected, your headband is no longer broken.
Fixing Your Beats By Dre Solo And Solo HD Hinges
This is for those who have Beats Solo and Solo HD headphones. These Beats headphones are a great product, but sometimes the hinges on them can loosen or not hold properly. Follow these simple steps to repair this commonly-occurring inconvenience and get back to listening to your music as normal.
So, you know, you will need a pair of cutters or pliers with pointed ends. Here’s the repair step by step:
- You are going to have to take a look at the side of the Solo headphones to locate a pin. That pin, in particular, should have a hole underneath it. If this pin becomes depressed over time, it will make the hinges on your Solo headphones become loose. Be sure to locate it, as that is going to be the issue.
- Very carefully take your pliers and push up on the pin – carefully. It is extremely important that you do this carefully as this is the pin that holds the hinge on the Solo together. If you happen to accidentally break this pin your hinge will fall apart. Don’t lose it either!
- Once the pin on one side is pushed up to the proper position, you need to do the same with the pin in the opposite hinge. Once again, be sure to do this carefully to not break the pin. Once you have done this, you will see a noticeable difference in how the hinges are holding up. This is all it takes; your Solo headphone hinges should be repaired.
- If they are still loose, double-check to make sure that the pins are pushed into their proper place and are no longer depressed. If the pin is broken, you can get a replacement for about $13 online or at a local speaker shop.
Fixing A Beats Solo 2/ Solo HD Speaker That Has Gone Out On One Side
Occasionally, you may run into the issue of one of your headphones going out, and if you don’t know what to do, this can be a stressful situation. Without speakers, your headphones are as good as dead.
Don’t worry; there is a fix for that as well. When a headphone’s speaker goes out, it is typically due to the wire in the headphones malfunctioning. Here, you’re going to learn how to fix that broken wire and get back to listening to your music.
Step One: Gather Your Materials For The Repair
To repair the speaker in your headphones, make sure that you have these materials ready at standby:
- A soldering kit
- A multimeter
- Smartphone with a camera
- Replacement wire
Step Two: Prepare Your Solo 2/ Solo HD Headphones For Repair
To begin the repair, you are going to have to take your headphones apart and have a basic knowledge of electronics in order to make this repair. Be sure to follow these directions, and you should be able to complete the repair.
You may want to snap some photos as you disassemble. It’s the easiest way to remember where things go. It’s amazing how quickly we forget what things looked like “before.”
- With a flat head screwdriver, you are going to remove the ear pad. Be careful as you do this to not cause further damage to the headphones and potentially have to replace the earpad. The ear pad is held in place with scotch tape so it should not be too difficult to remove.
- After you remove the ear pad, you will see three screws that hold the headphone’s speaker in place. With a screwdriver, you will need to remove these three screws to get to the area with the black tape. Put them someplace safe. They’re small.
- After the speaker is removed, you will see screws beneath the black tape. Take a Phillips screwdriver and remove these screws. Once to remove the screws, you will be able to take the headphones apart.
- Finally, during the disassembly, you will see a plastic covering that is connected to rubber mounts. You will need to remove this plastic covering from the rubber mounts and remove the glue with the soldering remover. Now you should able to see the covering on the wire that is damaged.
Step Three: Repairing The Broken Solo 2 Headphone Speaker
Now that the headphone is disassembled, you will need to use the camera on your smartphone to take a picture of the head[phone’s internal circuitry.
This is important to ensure that once you are ready to replace the wire that everything goes back to its proper place. Failure to put things back can cause the headphone to continue not to work and repeating these steps all over again.
- After removing the plastic covering and the glue that was covering the wire, you should be able to see it up close. Be sure to have taken a picture of the internal circuitry before you begin to remove it.
- When it comes to the wire, you should see smaller wires of two colors red and green. This is important. Take a set of tweezers and pull the wires out. Do not cut anything. This will make the wires too short and difficult to remove.
- With the new wire that you have purchased, you need to strip off a portion on it to leave the cables inside of the wire exposed. You should see a total of up to three different colors: red, green, and white. The white wire is for insulation. Be sure to separate the three colors and then twist the ends.
- Take the red and green wires and place them in their respective spots, based on the picture that you have taken of the headphone’s internal workings. It is okay to strip off the coloring at the ends of the wires. That is just for the purpose of providing insulation.
- With the soldering kit, solder the wires into place. This will keep them connected to the circuit board within the headphone. Also, replace the rubber mounts back to their original positions with the screws.
- After soldering the new wire into place, be sure to place electrical tape over the wires. This provides insulation of the electricity and keeps the headphones from shocking you while you’re trying to listen to music
- Here you will check whether or not the headphones are working properly and if you need to go back through any steps.
- If the headphones are working, you can proceed to glue the loose bit of wire to the case of the headphones.
- Proceed to reassemble the casing and solder the wire to the headphone’s speaker.
- Finally, you will screw the speaker back into place on the headphone. After you have done this, test the headphones yet again to make sure that the sound quality in both of them are the same. If they sound normal, then your headphones are working!
How To Replace A Beats Studio 2.0 Ear Pad
Replacing the ear pad on any Beats headphone set is probably going to be one of the easiest fixes that you will ever make. It honestly only takes a couple of minutes no matter if it’s one of the Solo sets or the Studio 2.0 earpad.
Since we already covered removing and replacing the Solo 2/ HD’s ear pad in speaker repair in the last section, we’ll focus on the Studio 2.0 since its replacement is a little different.
- You will need to pinch and squeeze the ear cushion between your thumb and index finger.
- When you are removing the ear cushion for replacement, especially for swapping them out for cleaning, you will need to be very careful when pulling them off. They will rip or tear if you do not proceed with care during the removal process. With that in mind, they are very easy to pull off with little effort, so don’t try to tear them off. Pull gently and away from the earpiece.
- It is recommended that you use double-sided tape to place the ear pad back onto the headphones. This is for if you are planning on taking them off again for cleaning. However, if you intend to have a permanent solution to keeping them there, you can use super glue. Be careful to not use too much as it is sticky and can be visible if you use too much.
- When you are taking the time to place the replacement ear pads back onto the headphones, make sure that the pads are aligned with the little knobs that are visible once removed. If it is placed on there accurately and correctly, it will not go anywhere. It will also make a pop noise once it is pressed on correctly and securely.
I hope you enjoyed this owner’s guide to Beats headphones. Now you don’t have to stress too much if something seems to be broken and stops working. With a soldering kit and about $25- $30 you can get a lot done and not have to worry about the cost of having to replace your Beats headphones for years to come.
If you find out there is something more wrong with your headphones and none of these fixes work, there are actually shops that may be able to help. Home audio stores and speaker repairs shops are a good place to start.
Your Beats headphones are an investment, and before you replace them, repairing is a great option, whether you do it yourself or call a professional.
At One Hour Device Repair, we offer something unique, and we are eager to get your cell phone or tablet working optimally. Consider the following:
- Most iPhone repairs can be done within 15-30 minutes.
- Other devices, LG, Samsung, Motorola, Â Nokia typically 30-45 minutes to repair.
- We guarantee the best price
- We guarantee all parts and labor
- We work on all major brands of phone and tablet
- We are conveniently located
- We provide a free diagnostic and battery check with every service
- We offer a full line of reconditioned and new products for sale or trade
- We stock parts for all major brands
- * iPadâs can take 2-3 hours to complete depending on workload. Please call ahead if you have time constraints for a repair.
We service the following areas in and around the Seattle area:
- Mercer Island
- Bridle Trails
- Totem Lake
You're only 3 steps away from getting your Beats repaired.
In addition to 5 star service you get:
- What is the process?
Fill out the form on our website. Print out a pre-paid label we email you. (we pay for the shipping). Ship your device. Wait 3-5 business days. We receive your package. Wait 2-3 business days for a tech to verify the needed repair. Confirm the cost. Wait 1-3 business days. Make the payment. Wait 3-5 business days. Get stoked.
- How do I pay?
We accept debit, credit, or PayPal. After you confirm the repair and we complete the repair... we will send you a secure payment link where you'll be able to make a payment via debit, credit, or PayPal. Once the payment is complete, we will ship your item(s) to you.
- How long will this take?
Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.
- Are there hidden fees/will you charge me for the repairs without me confirming them?
NO, we will contact you with the cost before we start repairs. We offer FREE diagnosis on most small devices.
However, when it comes to console repairs, if you choose not to have any repair work done on your console(s) e.g. Xbox or PlayStation... there will be a $40 flat rate fee which covers diagnostics and shipping fees.
- How will you contact me?
We'll contact you via email & text
- How long do I have to pay?
Thirty (30) days after being notified by Joe's GE that your device has been serviced.
ℹ️ If you have not paid all charges due within thirty (30) days after being notified by Joe's GE, Joe's GE will consider your product abandoned and may dispose of your product in accordance with applicable law.
- What happens if you can't fix my stuff?
If we can't fix your stuff we'll send it back to you for FREE.
ℹ️ Non-genuine devices (fake/counterfeit) will incur a $15 return fee.
Beats repair services we offer
- Headband replacement (physical damage; cracked / broken headband)
- Ear Pad Replacement
- Charger port replacement (won’t charge)
- Power board replacement (no power)
- Battery replacement (not holding a charge)
- Panel replacement (broke inside or outside plastic panels)
- Internal Wiring Replacement (one side not working or intermittent music)
- Hinge replacement (broken metal folding hinge)
- Speaker Driver (no sound on either side)
Beats we repair
- Studio 2 Wireless
- Studio 3 Wireless
- Solo 3 Wireless
- Solo 2 Wireless
- Solo Pro Wireless
- Pro Headphones
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