Amazon pos charge

Amazon pos charge DEFAULT

Unauthorized charges

If you see an Amazon Pay charge on your bank or credit card statement and you are not sure where the charge came from, we suggest that you sign in to Account Activity on the Amazon Pay website to search for a transaction that matches the charge. Details about the payment on your order and the merchant will appear on the View Order Details page.

If you can't find a transaction that matches the charge on your account, you might want to consider some other scenarios:

  • Do you have a child away at school who is authorized to use the card or bank account? Have you asked them about this charge?
  • Have you or a family member purchased anything by using your card or bank account on Amazon.com? Certain charges on Amazon.com also will show as Amazon Pay on your bank or credit card statement even though the charge did not originate from your Amazon Pay account.
  • Do you have a spouse, friend, relative, or co-worker who has access to your card number and might have used Amazon Pay?

If you still can't figure out where the charge originated, you can file a claim on the View Order Details page for your order, as described above. Or you can ask about the error in mail by sending a message to:

Amazon Payments, Inc., P.O. Box 81226, Seattle, Washington 98108-1226

If you want information about unauthorized or erroneous transactions or activities involving Amazon Pay and any balances that you hold or bank accounts that are registered with Amazon Pay, see Unauthorized transactions policy. The Policy details additional requirements and certain limits on our liability for unauthorized transactions. As part of the dispute resolution process, we will contact both parties in the transaction. If we determine that you are not responsible for the charges, you will be reimbursed. Also, under certain circumstances we might grant you a provisional credit for the disputed amount.

See also

Sours: https://pay.amazon.com/help/202174380

Amazon Pay fees

Transaction fees

Amazon Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee and an authorization fee, plus tax where applicable, charged when the purchase is successfully authorized and processed.

Compare a $10.00 transaction made using different solutions for different types of goods and services:


Solution

Transaction
amount

Domestic processing fee

Authorization
fee: $0.30

Total Transaction
fee

Web &
mobile

$10.00

2.9% ($0.29)

$0.30

$0.59

Alexa
(real-world goods, services)

$10.00

4% ($0.40)

$0.30

$0.70

Authorization fee

The $0.30 authorization fee, included in the total transaction fee described above, will be collected when the transaction is successfully processed or when a successful authorization that has not been captured is closed or expires.

Cross-border processing fee

If you receive payment from a payment method issued outside of the U.S., we will collect a cross-border processing fee and the authorization fee described above, plus tax where applicable. The cross-border processing fee is charged only when the transaction is captured. For example, if the customer's credit card was issued outside of the U.S., the cross-border fee will be applied to your transaction.

Again, compare a $10.00 transaction made using different solutions for different types of goods and services:


Solution

Transaction
amount

Cross-border
processing fee

Authorization
fee: $0.30

Total Transaction
fee

Web &
mobile

$10.00

3.9% ($0.39)

$0.30

$0.69

Alexa
(real-world goods, services)

$10.00

5% ($0.50)

$0.30

$0.80

Disputed chargeback fee

If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section B6 of the Amazon Payments Customer Agreement), we will assess a fee of $20.00 plus tax where applicable. For more information about chargebacks, see Handling chargebacks.

Refunds of transaction fees

If a refund takes place, you will also be refunded the following transaction fees, as applicable:

  • The domestic processing fee (for example, the 2.9% fee)
  • The cross-border processing fee (for example, the 3.9% fee)

Note that the Authorization fee and Disputed chargeback fee are non-refundable.

Sours: https://pay.amazon.com/help/201212280
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Frequently Asked Questions

Why do I see multiple charges for the same amount?

When you place an order with Amazon Payments, we may contact your credit card's issuing bank to confirm that your credit card has a valid number and has not been reported as lost or stolen. This request is communicated as a full authorization for the amount of the purchase to your issuing bank.

However, we do not actually proceed with the charge at that time. This is simply one of the security measures we use to protect our customers.

Occasionally, a bank may hold the extra authorization on a customer's card. Some banks may hold these authorizations for up to 7-10 business days. You will need to contact your bank if you want to have this authorization removed.

Why do I see multiple charges for different amounts, when I only placed one order?

Even though you placed a single order on the seller's website, your purchase may be split into multiple shipments or even multiple orders. Because we charge for items when they are shipped, this can result in multiple charges; however, the total amount charged will add up to the amount displayed when you placed your order.

Some sellers ask Amazon to fulfill (ship) their orders; in these cases, we stock these items ("Amazon-fulfilled orders") at several different fulfillment centers around the country. When these items are in stock at different fulfillment centers, we may send your order in separate shipments to make sure you get your items as quickly as possible.

The order summary in Your Account will show you the amount charged for each shipment, as well as the total charged per order.

I don't recognize this charge on my bill. What should I do?

We take charge inquiries seriously and are happy to work with your bank to resolve this issue. However, before contacting us, please consider the following common scenarios, in case this charge resulted from one of these situations:

  • Do you have a son or daughter away at school who is authorized to use the card? Have you asked them about this charge?
  • Do you have a spouse, friend, relative, or co-worker who has access to your card number and may have placed an order?
  • Did you send a gift to someone recently?
  • Did you place an order in the past for a back-ordered item? Perhaps it was just recently shipped.

We ask that you check with the other authorized users of the card or view the Your Account page to review your complete order history.

If the charge is not explained by any of these situations, please fax (or have your issuing bank fax) the following information to us at 1-304-781-4960:

  • Complete credit card number
  • Date of charge
  • Amount of charge
  • Contact phone for your issuing bank (the toll-free number on your credit card is sufficient)
  • Your name, e-mail address, and fax number or phone number

Please do not send your credit card number via e-mail, as this is not a secure transmission method.

What is this $1.00 charge on my statement?

When you place your first order with us, we may contact your credit card's issuing bank to confirm that your credit card is a valid number, and has not been reported as lost or stolen. This request is communicated as a $1.00 authorization.

However, we do not actually proceed with the charge. This is simply one of the security measures we use to protect our customers.

Why did my credit card authorization fail?

Sometimes a request for credit card authorization fails once or twice before the card is finally authorized. We will send you an e-mail if we experience difficulties in authorizing your credit card.

You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process. To do this, visit Your Account and select the link to "Change payment method."

How can I recognize an Amazon Payments charge on my credit card statement?

Payments you make using Amazon Payments are identified on your credit card statement in various ways. In general, you will see the charge paid to "AMZN.COM/PMTS".

If you pay by Visa

If you pay by Visa, your bill will appear as follows:

If you pay by Mastercard

If you pay by Mastercard, your bill will appear as follows:

If you pay by Discover

If you pay by Discover, your bill will appear as follows:

Sours: https://pay.amazon.com/help/69871
What are you being charged for Amazon FBA Fulfilment and storage

Managing subscriptions and recurring payments

Support

Common searches: registration, documentation, and what should I do?

Menu

Amazon Pay gives you a single view of all of your buyer subscriptions and recurring payments, in which you can review, modify, and cancel any of them.

Review your recurring payments and subscriptions

  1. Go to Amazon Pay, click Sign in, and then select Check your Amazon Pay orders.
  2. Sign in using your Amazon credentials.
  3. Select the Merchant Agreements tab.
    The Manage Merchant Agreements (or Manage Merchant Settings) page shows the recurring payment and subscription arrangements that you have made with merchants.
  4. To see the details of a specific merchant agreement, its payment history, and contact information for the merchant, click Details.

Cancel a subscription or recurring payment

  1. On the Details page under Manage Merchant Agreement, click Cancel agreement.
  2. In the dialog box that opens, click Cancel agreement.
    When the cancellation has been processed, we will send you a notification email that confirms the cancellation.

Change the payment method for a subscription or recurring payment

  1. On the Details page under Payment Method, click Change.
  2. On the page that opens, do one of the following:
    • To use an existing alternate payment method, click the radio button for the applicable payment method.
    • To use a new payment method, click Add a new payment method, enter the card information, and then choose a billing address.
  3. Click Use selected payment method.

Note:  If you update your Amazon.com account with a new default credit card or other payment method, and you choose “Update my account to use this card,” Amazon Pay starts using the updated payment method for all of the recurring payments that you authorized in the past (as long as the authorization has not expired or been canceled by you).

See also

Great! Any other feedback?

How can we improve it?

Thanks for helping us improve Amazon Pay.

Sours: https://pay.amazon.com/help/202042890

Charge amazon pos

Amazon prime shipping club charged me $ 126.88 on my AMEX credit card. I did not buy or authorize anything from my AMEX
I called AMEX to dispute the charges

Amazon Customer

· September 18, 2021

7 of 8 found this helpful. Do you? | Report abuse


I just discovered the Amazon "shipping club" charges on my last AMEX monthly bill (twice) for $13.80 each. Called Amazon and yes, they told me there were two other phone numbers associated with my account and asked me what other phone numbers could be associated. After much back and forth, I was advised to take it up… see more I just discovered the Amazon "shipping club" charges on my last AMEX monthly bill (twice) for $13.80 each. Called Amazon and yes, they told me there were two other phone numbers associated with my account and asked me what other phone numbers could be associated. After much back and forth, I was advised to take it up with my AMEX charge card. After reviewing prior AMEX bills, this has been going on (undiscovered by me) since March of 2020. Additionally, Amazon asked me if I had ordered a children's game last year and I was unsure at that moment, but after discussing with my wife, we do remember receiving a game we had not ordered. That should have been a red flag for us and likely the moment when the scammers were setting up their accounts under my name. see less I just discovered the Amazon "shipping club" charges on my last AMEX monthly bill (twice) for $13.80 each. Called Amazon and yes, they told me there were two other phone numbers associated with my account and asked me what other phone numbers could be associated. After much back and forth, I was advised to take it up with my AMEX charge card. After reviewing prior AMEX bills, this has been going on (undiscovered by me) since March of 2020. Additionally, Amazon asked me if I had ordered a children's game last year and I was unsure at that moment, but after discussing with my wife, we do remember receiving a game we had not ordered. That should have been a red flag for us and likely the moment when the scammers were setting up their accounts under my name.

16 of 16 found this helpful. Do you? | Report abuse


I had the same duplication for the plast 10 months — the annual Amazon Prime charge, plus a monthly charge of $13.77 for the “shipping club.” Amazon says I set up a second account, although nothing has ever been charged to it except this monthly charge. Of course, I didn’t, but the timeframe corresponds to me cancell… see more I had the same duplication for the plast 10 months — the annual Amazon Prime charge, plus a monthly charge of $13.77 for the “shipping club.” Amazon says I set up a second account, although nothing has ever been charged to it except this monthly charge. Of course, I didn’t, but the timeframe corresponds to me cancelling an Amex card due to fraud on the card, and getting a new card number. The alleged second account has the old Amex card number associated with it. Amazon refused to cancel this second account, telling me I had to log in to it to do it, but I don't have any login credentials, of course. I canceled the monthly prime charge (getting only one month refund) and had them remove the old Amex card as an approved card. Look at the number of complaints here! Amazon has to step up. see less I had the same duplication for the plast 10 months — the annual Amazon Prime charge, plus a monthly charge of $13.77 for the “shipping club.” Amazon says I set up a second account, although nothing has ever been charged to it except this monthly charge. Of course, I didn’t, but the timeframe corresponds to me cancelling an Amex card due to fraud on the card, and getting a new card number. The alleged second account has the old Amex card number associated with it. Amazon refused to cancel this second account, telling me I had to log in to it to do it, but I don't have any login credentials, of course. I canceled the monthly prime charge (getting only one month refund) and had them remove the old Amex card as an approved card. Look at the number of complaints here! Amazon has to step up.

55 of 56 found this helpful. Do you? | Report abuse


Just saw two charges on my AMEX account for $13.95 from Amazon Prime shipping club. After seeing these answers I immediately called AMEX as it seems like Amazon really has nothing to do with this...I think it fraudulent Amazon charges where someone has gotten your AMEX info and is using the Amazon prime shipping club … see more Just saw two charges on my AMEX account for $13.95 from Amazon Prime shipping club. After seeing these answers I immediately called AMEX as it seems like Amazon really has nothing to do with this...I think it fraudulent Amazon charges where someone has gotten your AMEX info and is using the Amazon prime shipping club as a way to scam money. AMEX was very helpful and immediately saw that I was being charged twice in April and twice in March (the first two times it had been charged twice and what brought it to my attention) they also said I had been being charged 1 time per month since June of 2020. I saw this charge on the bill but assumed it was a monthly charge that I paid for my prime subscription. After looking into it, I realized I pay my prime membership in one payment per year. AMEX put in a criminal investigation, refunded all of the fraudulent charges, canceled the card and scheduled the sending of a new card. Thanks for all who posted their experiences and to AMEX for the great response. see less Just saw two charges on my AMEX account for $13.95 from Amazon Prime shipping club. After seeing these answers I immediately called AMEX as it seems like Amazon really has nothing to do with this...I think it fraudulent Amazon charges where someone has gotten your AMEX info and is using the Amazon prime shipping club as a way to scam money. AMEX was very helpful and immediately saw that I was being charged twice in April and twice in March (the first two times it had been charged twice and what brought it to my attention) they also said I had been being charged 1 time per month since June of 2020. I saw this charge on the bill but assumed it was a monthly charge that I paid for my prime subscription. After looking into it, I realized I pay my prime membership in one payment per year. AMEX put in a criminal investigation, refunded all of the fraudulent charges, canceled the card and scheduled the sending of a new card. Thanks for all who posted their experiences and to AMEX for the great response.

17 of 17 found this helpful. Do you? | Report abuse


The same thing has happened to me. An expired AMEX card has been used and there is a monthly charge of $14.00 for something that says "Shipping Club" that started in Jan 2021 and has been on my card every month. Just now discovered it because an item was sent to my house that I didn't order and was charged to my accoun… see more The same thing has happened to me. An expired AMEX card has been used and there is a monthly charge of $14.00 for something that says "Shipping Club" that started in Jan 2021 and has been on my card every month. Just now discovered it because an item was sent to my house that I didn't order and was charged to my account. Amazon won't tell me the name on the order, but guarantee you after reading all these posts that it is someone that set up a fake account using info with my expired AMEX card. Amazon has not been helpful at all. I have opened a fraud investigation and am supposed to hear from someone in a day or two. Am hoping between Amazon and AMEX I can get this stopped. Horrible that it's so easy for people to abuse the system this way! see less The same thing has happened to me. An expired AMEX card has been used and there is a monthly charge of $14.00 for something that says "Shipping Club" that started in Jan 2021 and has been on my card every month. Just now discovered it because an item was sent to my house that I didn't order and was charged to my account. Amazon won't tell me the name on the order, but guarantee you after reading all these posts that it is someone that set up a fake account using info with my expired AMEX card. Amazon has not been helpful at all. I have opened a fraud investigation and am supposed to hear from someone in a day or two. Am hoping between Amazon and AMEX I can get this stopped. Horrible that it's so easy for people to abuse the system this way!

R.B.

· June 17, 2021

7 of 7 found this helpful. Do you? | Report abuse


I am having the exact same issues described here with Amazon and my AMEX card. My monthly charges of $14.06 started on January 9, 2021. I believed that for some reason Amazon had switched my account to monthly billing until my annual payment posted on May 7. After reading these responses I called AMEX first, explained … see more I am having the exact same issues described here with Amazon and my AMEX card. My monthly charges of $14.06 started on January 9, 2021. I believed that for some reason Amazon had switched my account to monthly billing until my annual payment posted on May 7. After reading these responses I called AMEX first, explained my situation and told them that this forum has shown me that my problem is not mine alone. They have started the fraud investigation and are sending me a new card. They also gave me a direct number to Amazon. So far Amazon has not been helpful.... phone cut off twice, and waiting for call back. I am, however, confident that AMEX will solve the problem on their end. see less I am having the exact same issues described here with Amazon and my AMEX card. My monthly charges of $14.06 started on January 9, 2021. I believed that for some reason Amazon had switched my account to monthly billing until my annual payment posted on May 7. After reading these responses I called AMEX first, explained my situation and told them that this forum has shown me that my problem is not mine alone. They have started the fraud investigation and are sending me a new card. They also gave me a direct number to Amazon. So far Amazon has not been helpful.... phone cut off twice, and waiting for call back. I am, however, confident that AMEX will solve the problem on their end.

7 of 7 found this helpful. Do you? | Report abuse


Why is Amazon charging $130.01for the Shipping club?

26 of 37 found this helpful. Do you? | Report abuse


Nearly exactly the same issues with my AmEx card. I am getting charged $13.77 per month (in February it was charged twice). There was another charge for approx. $2 earlier. This has been going on since November. Amazon was no help. When I inquired I provided them my card number and email account. They said the em… see more Nearly exactly the same issues with my AmEx card. I am getting charged $13.77 per month (in February it was charged twice). There was another charge for approx. $2 earlier. This has been going on since November. Amazon was no help. When I inquired I provided them my card number and email account. They said the email account that was associated with the charges was different than the one I provided. When I asked what email account that was associated with the charges, they would not tell me. I asked to stop charging my account. Even though they verified that the card was mine, they said they could not stop the charges and that I would have to contact my bank. In this case it is a credit card co. I then disputed all the charges on-line with AmEx. You would think at that point AmEx would have stopped accepting the charge from Amazon, but no, 3 days later another charge for $13.77 showed up. I called AmEx and they explained that they would have to set up a criminal investigation and the charge would stop. Not sure why they didn't do this in the first place. Still ongoing, but I'm not sure why Amazon would not stop charging my card when I verified my identity with them. I think there is a class action lawsuit waiting to happen. see less Nearly exactly the same issues with my AmEx card. I am getting charged $13.77 per month (in February it was charged twice). There was another charge for approx. $2 earlier. This has been going on since November. Amazon was no help. When I inquired I provided them my card number and email account. They said the email account that was associated with the charges was different than the one I provided. When I asked what email account that was associated with the charges, they would not tell me. I asked to stop charging my account. Even though they verified that the card was mine, they said they could not stop the charges and that I would have to contact my bank. In this case it is a credit card co. I then disputed all the charges on-line with AmEx. You would think at that point AmEx would have stopped accepting the charge from Amazon, but no, 3 days later another charge for $13.77 showed up. I called AmEx and they explained that they would have to set up a criminal investigation and the charge would stop. Not sure why they didn't do this in the first place. Still ongoing, but I'm not sure why Amazon would not stop charging my card when I verified my identity with them. I think there is a class action lawsuit waiting to happen.

MarkS

· February 22, 2021

22 of 23 found this helpful. Do you? | Report abuse


I got charged $129.23 for my annual Prime membership then notice that on another credit card I get charged $14.11 monthly for Amazon Prime Shipping club. After wasting about 1.5 hours on the phone with Amazon, they claim they have no record of me being charged $14.11 per month. I'm cancelling this mostly worthless Prime membership

Paul

· October 7, 2020

17 of 17 found this helpful. Do you? | Report abuse


I was charged $2.11 for shipping and then again another $13.93 for this shipping club. I have spoken to Amazon who can't find the charge and like all the other comments to contact my Amex. This is only happening with my business account and back in Mar and Apr 2020 I had the same charged amount. Thankfully Amex credited those back but now they are telling me these are my charges. This sounds like a long battle to get this fixed.

Teresa

· December 22, 2020

9 of 9 found this helpful. Do you? | Report abuse

Sours: https://www.amazon.com/ask/questions/TxQRB5SOJ83CTT/ref=ask_ql_ql_al_hza
What are you being charged for Amazon FBA Fulfilment and storage

Recurring payments FAQ

Amazon Pay makes it possible for a merchant to automatically charge a payment method that is stored in a buyer's Amazon.com account for future purchases and payments. Some examples include:

  • A recurring payment for a subscription
  • A recurring payment of a usage based bill (for example, a mobile phone bill)
  • Payments for purchases the buyer may make in the future (for example, purchases of mp3 songs or games)

When a buyer has authorized a merchant to automatically charge them and has selected a payment method, Amazon Pay will send the buyer an email confirmation. The buyer can modify or cancel this authorization by signing in to the “Your Account” portion of the Amazon Pay site (https://pay.amazon.com/us) and canceling or modifying the payment authorization listed in the “Merchant Settings” section.

What is a recurring payment?

A recurring payment is a payment that occurs at regular or predetermined intervals over a specified time period.

What should a merchant tell buyers before they agree to a recurring payment?

When a buyer agrees to a recurring payment, the merchant must inform them of the amount of each recurring transaction, the frequency of the charge, and the duration of the arrangement.

If the payment the buyer preauthorizes will vary in amount, the merchant must provide the buyer with an option to receive notice of the amount and the date of the charge at least 10 days in advance of the charge. If the merchant provides the option, the buyer may choose to receive notice only if the amount of the recurring payment falls outside of a range to which the buyer has agreed.

If the merchant does not comply with the above policy, the buyer can report them to [email protected]

Will the buyer receive notice when their selected payment method is charged?

The buyer will receive an email confirmation from Amazon Pay when they are charged. If the buyer does not believe they authorized a charge, they can contact Amazon Pay Customer Support.

Can a buyer use a debit card for a recurring payment?

Only credit cards can be used for a recurring payment. Buyers should not select a debit card when agreeing to a recurring payment.

How does a buyer cancel an authorization that has been granted to a merchant?

A buyer can cancel an authorization (including a recurring payment authorization) by signing in to the “Your Account” portion of the Amazon Pay site (https://pay.amazon.com/us) and canceling the payment authorization that is listed in the “Merchant Settings” section. To avoid unwanted charges for a recurring payment, the buyer must cancel at least five days prior to the next scheduled payment.

Does canceling the authorization automatically terminate the buyer's service or purchase agreement with the merchant?

No. Canceling a standing authorization through Amazon Pay only prevents the merchant from charging the buyer, and the buyer may still be responsible for payment or other penalties under the terms of the agreement with the merchant. If a buyer wants to cancel an agreement with the merchant, they need to contact the merchant directly.

How does the buyer update the payment method that the merchant has been authorized to use?

The buyer can update or change the payment method that the merchant has been authorized to use by signing in to the “Your Account” portion of the Amazon Pay site (https://pay.amazon.com/us) and selecting a different payment method from the “Merchant Settings” section. To ensure that the updated payment method is used for a recurring payment, the buyer must take this action at least five days prior to the next scheduled payment.

Where can the buyer find more information?

By reviewing the terms of the Amazon Payments, Inc. Customer Agreement. The buyer can also contact us for any additional questions.

Sours: https://pay.amazon.com/help/201566490

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